Contact technical support

Are you in trouble and need some help? If your question was not answered in the FAQs section, do not hesitate to contact us. We will be more than pleased to help you.


To register a support case online:

Click below to register you case online and get support to resolve your issue.

Customer Self-Service

Request support

Call a support technician:

Phone: +46 35 17 29 20
(Europe, Asia, Aus & NZ, Africa, Mid.East)

For first-line local language tech support, please contact your local distributor.

Intesis Distributors

Are you in trouble and need some help? Just here to help you

Find your device technical documentation, look for the answer in our FAQs section or contact directly the Support team.


HVAC Compatibility

Do you need to know which gateway is compatible with the AC manufacturer in your project? Click to check the compatibility.

HVAC Compatibilities



Use our FAQs section in case of doubts or questions when installing or configuring our Intesis gateways and interfaces.

Frequently Asked Questions


Legacy gateways

Looking for a deprecated or discontinued product? Visit the Legacy products page to find all the related documentation.

Legacy gateways