Contact technical support

Are you in trouble and need some help? If your question was not answered in the FAQs section, do not hesitate to contact us. We will be more than pleased to help you.

 

Due to the COVID-19 outbreak we have to ensure the safety of our employees and customers, therefore we have implemented a working from home policy. Customers may experience increased response times, specially if certain equipment is needed. We appreciate your business and your understanding.

 

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To register a support case online:

Click below to register you case online and get support to resolve your issue.

Customer Self-Service

Request support

Call a support technician:

Phone: +46 35 17 29 20
(Europe, Asia, Aus & NZ, Africa, Mid.East)

For first-line local language tech support, please contact your local distributor.

Intesis Distributors

Need technical assistance? We're here to help!

Find your device technical documentation, look for the answer in our FAQs section or contact directly the Support team.

HVAC-compatibilities

HVAC Compatibility

Do you need to know which gateway is compatible with the AC manufacturer in your project? Click to check the compatibility.


HVAC Compatibilities

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FAQs

Use our FAQs section in case of doubts or questions when installing or configuring our Intesis gateways and interfaces.


Frequently Asked Questions

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Legacy gateways

Looking for a deprecated or discontinued product? Visit the Legacy products page to find all the related documentation.


Legacy gateways